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Privacy Policy

FiChampion Privacy Policy

Effective Date: November 16, 2025

FiChampion (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or platforms. By accessing FiChampion, you agree to the practices described below.

1. Information We Collect

We may collect the following categories of information:

a) Personal Information

  • Name, email address, phone number
  • Billing and shipping address
  • Account login details (if you create an account)
  • Payment information (securely processed by third-party payment providers — we do not store full card numbers)

b) Technical & Usage Information

  • IP address, browser type, device type
  • Pages visited, time spent, click behavior, navigation patterns
  • Cookies, local storage, and similar identifiers used to improve performance
  • Event data such as page loads, button clicks, or purchase confirmations

c) User-Provided Content

  • Messages, support requests, reviews, and other content you choose to share

2. How We Use Your Information

We use your information for the following purposes:

  • Delivering, operating, and improving our products and services
  • Fulfilling orders, processing payments, and providing customer support
  • Personalizing your experience
  • Protecting our platform from fraud or unauthorized activity
  • Communicating updates, promotions, and service changes (with your consent)
  • Running first-party advertisements (ads shown inside our own website/platform)
  • Measuring and improving the effectiveness of our marketing campaigns
    • We may send limited event-level data (e.g., page views, clicks, add-to-cart, purchase events) to the advertising partners
    • This data is used strictly for attribution, performance measurement, and improving our own campaigns
    • We do NOT sell your data
    • We do NOT provide personal data that directly identifies you (like name, address, or payment details)
  • Complying with legal requirements

3. Sharing Your Information

FiChampion does NOT sell your personal data.

We may share information only under the following circumstances:

a) Advertising & Measurement Partners

We may send non-sensitive, event-level data (e.g., page visits, conversions, button clicks) to advertising platforms to:

  • Measure the performance of promotional campaigns
  • Understand which ads lead to purchases or engagement
  • Improve our content and marketing relevance

We do not:
✘ Sell your data
✘ Share full personal details (name, address, phone, card info)
✘ Allow ad partners to use the data outside FiChampion’s campaign measurement

b) Essential Third-Party Service Providers

Including:

  • Payment processors
  • Delivery & logistics companies
  • Email/SMS communication partners
  • Security, analytics, and performance tools
  • Customer support systems

These providers only receive the information necessary to perform their services.

We may disclose information if required by law, court order, or to protect the rights and safety of FiChampion or our users.

d) Business Transfers

If FiChampion undergoes a merger, acquisition, or asset transfer, personal data may be transferred under strict confidentiality protections.

4. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help websites function smoothly. They do not give us access to your personal files or device.

Types of Cookies We Use

1. Essential Cookies

Needed for login, checkout, security, and core functionality.

2. Analytics & Performance Cookies

Used to analyze how visitors use our site, identify issues, and improve features.

3. Functional Cookies

Help remember preferences such as language, cart items, or saved settings.

4. First-Party Advertising Cookies

Used ONLY to show you FiChampion-related promotions and measure performance.

We do NOT use third-party cross-site tracking cookies.
We also do not allow external ad networks to track you across other websites.

You may disable or manage cookies through your browser settings.
Disabling certain cookies may limit some website features.

5. Data Security

We apply industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure.

However, no method of transmission over the internet is 100% guaranteed secure.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

Afterward, data is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your region, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Restrict or object to certain processing
  • Withdraw consent
  • Request a copy of your data in a portable format

To exercise these rights, contact:

privacy@fichampion.com

Our website may contain links to external websites.
We are not responsible for their privacy practices and encourage you to read their policies.

9. Children’s Privacy

We do not knowingly collect data from children under 13.
If we discover such data was collected, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this policy from time to time.
Any changes will be posted with a revised effective date.
We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Email: privacy@fichampion.com

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